Ari, The Pad ATM

Improving Menstrual Health Management

Project type: Dashboard Design, Product Strategy (Client)

Duration: 6 weeks (Group)

Role: UX/UI Designer, Researcher

Ari, the Pad ATM provides self-service pad dispensers to women and girls in Kenya, along with technical and educational support for implementation. We redesigned their website into a unified platform featuring customizable dashboards, interactive maps, a resource library, and plans for a user-focused app to enhance menstrual health management (MHM), enabling data-driven program improvements and better resource allocation.

Collaborated on every step of this project. Responsible for business analysis, user interviews, competitor and contextual research, strategy and product definition, visual design, and high-fidelity prototyping.

Desktop Walkthrough

The Impact

Uniting the MHM community and optimizing the existing product

Methods and Deliverables

Facilitation | Business Analysis | Service Blueprint | Heuristic Evaluation | Accessibility Audit | Software Analysis | Competitor Analysis | User Interviews and Usability Tests | Affinity Maps | User Modeling | Sketches | Mid-Fidelity Prototype | High-Fidelity Prototype | Interactive Map | Development Handoff Package | Product Roadmap and Strategy Document

Tools

Adobe Illustrator | Canva | WebAim | Zoom | Google Meet | Dovetail | Balsamiq | Glide | Mapbox | Figma | Figjam | Pen and Paper

Outcomes

  • We enhanced and consolidated Ari’s existing website, PDF reports, partner dashboard, and site readiness surveys into a single solution.

    Inspired by interviews with individuals from pad manufacturers, NGOs, county governments, and research institutions in Kenya, the refined partner dashboards feature customizable distribution metrics and reports, stock alerts, recommendations for program improvement, and personalized maps of sites served and pad ATMs.

  • Our interviews with key stakeholders revealed a need for clear visualizations of aid distribution and need across Kenya to identify gaps and reduce disparities. Contrary to our client's initial assumptions, stakeholders were also eager to learn from others through shared data, best practices, and research. These insights led the client to reconsider their approach.

    In response, we designed an interactive map displaying sites served by Ari and other MHM organizations in Kenya, with a toggle for displaying a heatmap of national need levels. This public-facing map will be hosted on Ari’s website, offering immediate insights and encouraging registration for full access.

    Partners will have exclusive access to an open-source knowledge repository with shared resources, research, and data, promoting collaboration within the MHM community.

  • Our roadmap and strategy handoff document included a recommendation to develop an app for pad ATM users themselves to track their periods, access online menstrual education courses, ask taboo questions anonymously, and report issues or reasons for reduced ATM usage.

Providing Geographically Specific Data

  • Open-Source Map

  • Open-Source Heatmap

  • Partner Map (Schools)

  • Partner Map (ATMs)

Client Testimonial

— Munira Twahir, Founder and CEO

Address the Brief

“Despite a very scanty brief the team delivered everything I had envisioned but was unable to articulate. Working with Teaghan and the team has been a truly exceptional experience. Their dedication to the work went above and beyond my expectations.”

Visual Design

“The visual design is absolutely fantastic—clean, intuitive, and user-friendly especially with the short sprint time we had.”

Research

“The research was a game-changer. It challenged some of our assumptions, validated others, and gave us a much deeper understanding of our users and how they interact with the problem we wanted to solve. Teaghan and the team’s rigorous approach ensured that the final product was grounded in real user experiences and needs.”

Strategy

“The roadmap, positioning, and vision for the product provided us with an angle we had not thought about. I was particularly impressed with how it picked up on key elements and themes in our conversations that I was not cognizant of and provided us with a clear path forward, ensuring that we can continue to grow and scale our impact.”